Milestone Trailer Leasing

Short & Long Term Trailer Leasing

No “Gotcha” Moments

Short & Long Term Trailer Leasing 

Transparency and fairness are of utmost importance to us, especially when it comes to developing customized short and long term trailer leasing strategies to fit your specific needs. Milestone Trailer Leasing works diligently to providing you the best equipment in the industry.

 

Our long-term solutions mean driving down monthly costs and locking down your equipment. Short-term options feature flexible terms. While it’s common in the industry for trailer leasing companies to hit up their customers with additional costs – like damage maintenance fees and turn-in charges – this is unacceptable to us.

 

Milestone Trailer Leasing - Jeff Alpert“There are no gotcha moments with us – something our competitors are notorious for,” says Jeff Alpert, President of Milestone Trailer Leasing. “Our leasing options are structured around our customer, not the other way around. We will do everything we can to meet their needs.”

 

 

 

Our short and long term lease plans help you optimize your fleet usage. Advantages of leasing with Milestone include maintaining a stable and consistent operating budget, optimizing cash flow, fleet balance (as a Milestone Trailer Leasing customer, you gain priority access status if and when you need to rent trailers on a temporary basis), minimizing risk (protects against market uncertainty) and reducing your maintenance and overhead costs.

 

Milestone Trailer Leasing - Sarah Johnson“The overall goal for us is to foster open communications with our customers,” says Sarah Johnson, Executive Vice President of Branch Operations. “We structure our leases around our customer to meet their needs.”

 

Flexibility

Enrollment in our Loss Damage Waiver (LDW) program is a cost-effective and simple alternative to providing the normal physical damage insurance with your trailer rental. Benefits include:

  • Savings by eliminating insurance premium payments (and no cash outlays while settling with the insurance company on claims)
  • Savings because claims reported under LDW do not impact your claims history or insurance premiums
  • Save time by eliminating the need to schedule rental equipment
  • Save time by letting Milestone handle all the paperwork and coordinate repairs
Milestone Trailer Leasing - National Network

The Nation’s 2nd Largest Trailer Lessor

Commitment to the market and unmatched personalized attention are at the heart of Milestone Trailer Leasing. We are focused on crafting the best and most creative solutions for our customers – whether they be the local trucking shop to large-scale national for-hire motor carriers.

 

Over the years we’re proud to have grown our relationships to become the country’s second largest trailer lessor. With over 54,000 units in 27 locations coast to coast, our customers benefit from unparalleled access to equipment. We have a complete range to fit any application; factory direct NEW equipment, mid-range model years for economical over-the-road use, and well-maintained older units for cartage and storage use. Match equipment and monthly rate to your use of the equipment.

 

Milestone Trailer Leasing - National Network Map

 

As industry leaders, we continue to strive to innovate on our customers’ behalf – serving truckload and dedicated to less-than-truckload and commercial delivery to package and carrier, refrigerated, flatbed and heavy specialized.

 

Milestone Trailer Leasing - Sarah Johnson“One of the biggest game changers is around the shift in retail logistics – shifting from brick and mortar establishments to online retail, for example – we are always asking ourselves, ‘How do we shift? How do we pivot?’” says Sarah Johnson, Executive Vice President of Branch Operations for Milestone Trailer Leasing. “Particularly when it pertains to first to last mile shipping.”

 

 

 

Knowing how and when to “shift” comes with knowing our customers. This happens through our commitment to building relationships and anticipating our customers’ needs, sometimes even before a problem or challenge arises. This means striving to have continuous equipment available at all of our locations in addition to having a pulse on market conditions as they change throughout the year.

 

Milestone Trailer Leasing - Jeff Alpert“There’s a big push for companies to outsource transportation and logistics, and ultimately, we want to help our customers be more efficient with their equipment,” says Jeff Alpert, President of Milestone Trailer Leasing.

 

Milestone Trailer Leasing - Sarah Johnson

Meet Sarah Johnson

Milestone Trailer Leasing - Sarah JohnsonSarah Johnson, Executive Vice President of Branch Operations at Milestone Trailer Leasing, is driven to come to work to make sure her team is successful. “I love what I do,” she says. “I love to help them win. It’s very rewarding.” Johnson discusses how Milestone Trailer Leasing goes above and beyond when it comes to customer service, what the future holds for the company, and her biggest a-ha moment.

 

 

 

Tell us about your role as Executive Vice President of Branch Operations at Milestone Trailer Leasing. What does a typical day look like?

My day is focused around supporting branch operations in 27 locations across the US. This could be through structuring deals for customers, sourcing equipment, and general problem solving. It’s about being in constant communication. Setting up calls every day to review pricing and quantity of trailers; fleshing out details; arming the operations team with data to go out and execute with customers. I spend a lot of time traveling, meeting customers, evaluating the sales approach, helping them to understand their markets, and ultimately evaluating how we can be more successful. That success then drives the metrics, utilization, and overall profitability of the business which is the most important for everyone!

 

Tell us about the transition from Personal Attention Leasing (PAL) to Milestone Trailer Leasing?

It’s always been about focusing on the customer service aspect. We have trailers and our competitors have trailers, but what’s the differentiating factor? For us, it’s about how we better partner with our customers. That gets back to this idea of creativity and flexibility. For me it’s fun to do some creative problem solving; I like innovating in an industry that doesn’t often require innovation. That was the whole foundation of PAL, it was about being flexible. It started out as a local, then regional and now we’re at a national level.

 

What accomplishments are you most proud of?

I’ve been in the industry a long time in a variety of functions. I’ve loved getting out over the past couple of years and building that customer rapport and getting on the frontline and watching those relationships grow. It’s very rewarding. It’s easy to sit behind a computer or on the phone and ask the team to do something, but getting out and doing it with them gives me firsthand knowledge of the interactions and how to help them through day to day issues.

 

Biggest a-ha moment?

Our most successful sales people have a strong rapport with their customers. They take their time to get to know their customer and build trust. They become a partner and not just a vendor. It’s not just about closing the sale, but having the rapport so that when the customer has a problem, they will pick up the phone and give us the chance to help them.

 

What’s the key to unparalleled customer service?

It’s finding employees who are driven to work hard and who are going to be of service. If the team is dedicated to building a successful business that translates into making sure the business is building strong customer relationships. You also have to be good at negotiating with customers; doing what’s in the best interest of Milestone while retaining the customer relationship. Therein lies the art.

 

What’s the biggest challenge facing your industry today?

Driver shortage and accessibility to drivers. In addition to new regulations with ELD (electronic logging device), the third thing is the shift to online retail. It’s changing the shape of transportation and who’s participating. It’s in its infancy, so there are a lot of efficiencies to be made on that front.

 

What does the future hold for Milestone Trailer Leasing? What things are you excited about?

Continuing to identify gaps in the industry then where and how to fill them. Thinking outside the box when it comes to industry-wide solutions, as well as continuing to develop a strong team. Nothing is stagnate and we have to be ready to evolve. What’s next? It’s exciting to think about.
What is key to a strong team?

There are many elements that make a strong team. A few worth noting are respect for one another, communication and having positive attitudes. We also have to collectively celebrate the wins (recognize failures) and respect each other’s roles on the team.

 

What keeps you up at night?

I worry about if I was supposed to call someone back and didn’t because the day got away from me or if I need to get an answer to someone so I’m not holding them up. I worry about the overall health of the business and if we’re doing all we can to make it successful. The other thing is making sure I’m delivering the message and everyone is on board and we’re pushing in the same direction. We use the analogy about rowing a boat, and how we need everyone rowing in the same direction. It affects the team if someone is rowing the other way.

 

What is a great story about Milestone Trailer Leasing that you love to share?

We’re pushing on bigger accounts where we haven’t been able to before. We are partnering with bigger companies in a bigger way. It’s been organic growth; everyone pitches in to make it work and it’s rewarding.

 

What is a great customer story that you love to share about MTL?

There was a target account in Atlanta our sales rep was working on for over a year. For a year, she listened to me say, “Why aren’t we in there?” A year spent calling on them, working through several contacts and really cultivating a relationship with them. Today they have over 100 trailers with us. It speaks to the sales rep’s perseverance and drive to win. I love it!

Milestone Equipment Holdings Promotes Don Clayton to Chief Executive Officer

ST. CHARLES, MO (July 11, 2017) – Milestone is proud to announce that Don Clayton has been promoted to the role of President and Chief Executive Officer, and appointed to the Board of Directors. Clayton joined Milestone in August 2016 as Vice President and Chief Financial Officer. Previously, Don served on the executive team of nationwide industrial distributor HD Supply Waterworks for 11 years, including eight years as Chief Financial Officer. He also served in the financial services practice of global professional services firm PwC for seven years.

“We are very pleased that Don will lead the Milestone organization into the future,” says Tom Juterbock, who represents Barings Alternative Investments on the Milestone Board of Directors. “Since joining Milestone, Don has worked closely with management and the Board to develop and execute the company’s strategic plan, while driving numerous initiatives that will allow the company to capitalize on future growth opportunities.”

“I am honored to continue serving Milestone in this new role,” says Clayton. “The transportation industry is constantly changing and Milestone is positioned to serve the market very effectively with our wide range of products, expert solutions and world-class customer service. We are driven to grow our business by making our customers more successful, while serving as an employer of choice in our industry. It is an exciting time to be part of the Milestone organization.”

 

About Milestone Equipment Holdings, LLC

Milestone is a full-service transportation equipment leasing and asset management company specializing in motor carrier equipment and rail industry intermodal assets including: Chassis, Domestic Containers, Flatbed Trailers, Highway Trailers, Intermodal Trailers (Piggybacks), and Refrigerated Containers and Trailers.

Headquartered in St. Charles, MO with regional offices in Chicago, IL and Kansas City, MO plus our nationwide branch network, Milestone has acquired intermodal and highway fleets for our operations since 1995, while managing and leasing equipment on behalf of institutional and private investors. Customers include Class I Railroads, Truckload Carriers, Less-Than-Truckload Carriers, Drayage Companies, Intermodal Marketing Companies, 3PL’s, Private Shippers, Barge Operators, and Shipping Lines. The Milestone fleet allows all of these industry segments to maximize equipment utilization and transportation efficiency without the burden of owning their own equipment.

Our management services include the origination and administration of leases, arranging debt and equity financing, operating and maintaining equipment in daily rental service, and administrating the returns of equipment portfolios.

Our New Corporate Headquarters

In an ongoing effort to support its growing customer base and in response to a remarkable growth year, Milestone Equipment Holdings, one of the nation’s most comprehensive lessors of transportation equipment, announces its new corporate headquarters in St. Charles, MO, near Interstate 70 and Zumbehl Road.

  • Address: 3050 West Clay Street, Suite 300 St. Charles, MO 63301
  • Telephone Number: 636-238-8896

The new facility will serve as a support hub for the company’s divisional offices in Chicago, IL (Intermodal and Chassis) and St. Charles, MO (Trailer Leasing), and its nationwide branch and depot network. This location will house the majority of the company’s administrative functions such as Finance, Accounting, Risk Management and Human Resources.

“Milestone is focused on providing outstanding service to our customers, while capitalizing on growth opportunities in the transportation sector,” says Don Clayton, Executive Vice President and Chief Financial Officer of Milestone Equipment Holdings. “The construction of our modern new headquarters and the availability of adjacent space for future expansion provide a scalable platform to support that mission, while helping us become an employer of choice for our current and future associates.”

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Since its founding in 1995, Milestone continues to build on superior customer service and flexible solutions. Today, with a combined fleet of over 80,000 domestic chassis, containers and trailers, the company continues to offer customers full service transportation equipment leasing and asset management.

President and Chief Operating Officer, Jordan Ayers, added, “We are fortunate to have some of the most experienced leaders in the industry and this expansion will help us continue to grow and build, while also providing upgraded training facilities for our sales and operations personnel.”

 

Electronic Logging Devices

Source: U.S. Department of Transportation Federal Motor Carrier Safety Administration – Electronic Logging Device

 

About the ELD Rule

The electronic logging device (ELD) rule is intended to help create a safer work environment for drivers, and make it easier, faster to accurately track, manage, and share records of duty status (RODS) data. For carriers using AOBRDs (automatic onboard recording devices) before the rule compliance date December 18, 2017, the rule will replace AOBRDs with ELDs over a four-year implementation period. An ELD synchronizes with a vehicle engine to automatically record driving time, for easier, more accurate hours of service (HOS) recording. The rule applies to most carriers and drivers who are required to maintain RODS.

The ELD Rule:

  • Specifies who is covered by the rule and exceptions to it.
  • Provides for ELDS to be certified, registered, and listed on a FMCSA website.
  • Includes technical specifications to ensure ELDs are standardized and compliant.
  • Includes a phased implementation timeline to give drivers and carriers time to comply.
  • Includes provisions to help prevent data tampering and harassment of drivers.
  • Creates standard data displays and data transfer processes, making it easier to demonstrate compliance and faster to share RODS with safety officials.

 

ELD Rule Impacts

Carriers and Drivers who are subject to the rule must install and use ELDs by the appropriate deadline:

  • Carriers and drivers who are using paper logs or logging software must transition to ELDs no later than December 18, 2017.
  • Carriers and drivers who use AOBRDS prior to the compliance date must transition to ELDs no later than December 16, 2019.
    Enforcement Partners must understand enforcement and compliance procedures during each implementation phase, and which regulatory guidance applies to each.

ELD Manufacturers must conform to ELD technical specifications, certify their ELDs, and register them with FMCSA.

 

What Do I Need to Know?

The ELD Rule applies to most motor carriers and drivers who are currently required to maintain records of duty status (RODS). The rule applies to commercial buses as well as trucks. Canada- and Mexico-domiciled drivers are included, unless they qualify for one of the exceptions to the ELD rule.

ELD Rule Exceptions

The following are not required to use ELDs (but carriers may choose to use ELDs even if they are not required):

  • Drivers who use paper logs no more than 8 days during any 30-day period.
  • Driveaway-towaway drivers (transporting an empty vehicle for sale, lease, or repair).
  • Drivers of vehicles manufactured before model year 2000.

 

What Do I Need to Do?

Carriers must evaluate and select ELDs, and ensure they are installed and drivers and administrative staff are trained to use them by the deadline that applies (December 16, 2019 for carriers using AOBRDs or December 18, 2017) for those using paper logs or logging software.

The Compliance Checklist for Carriers includes additional information.

Drivers must understand and be able to use ELDs by the required deadline, including how to annotate and edit RODS, certify RODS, and collect required supporting documents. You will also need to know how to display and transfer data to safety officials when requested.

The Compliance Checklist for Drivers and the Using ELDs section provide more details.

 

ELD Benefits

  • ELDs make it easier, simpler, and quicker to keep driver logs.
  • ELDs limit mistakes and reduce form and manner errors.
  • ELDs provide information to drivers and motor carriers so that drivers can better manage fatigue and schedule issues.
  • ELDs correctly record location and accurate information to easily track duty status.
  • ELDs are a good management tool and back office asset to improve productivity and enhance compliance.
  • With ELDs, there is less paperwork, and driver logs are orderly, clear, and accurate.

 

Tips for Choosing a Compliant ELD

Below are tips to consider when choosing an ELD, and a checklist of key features and functions that every ELD must provide.
Tips

  • Most Important: Make sure that the specific ELD model you are considering is on FMCSA’s list of registered ELDs. Review the list of registered ELDs here. The vendors on this list have self-certified that their device is compliant with all of the ELD technical specifications, and registered each ELD model with FMCSA.
  • Take a few minutes to research the ELD provider by checking with the Better Business Bureau and looking at online reviews for their products and customer service.
  • While many ELDs may be part of a Fleet Management System (FMS) or include FMS functions, there is no requirement for Fleet Management functionality. An ELD that complies with FMCSA requirements is what is required by the ELD rule.

 

Checklist

Before choosing an ELD, have the vendor verify that its device meets all of the ELD specifications contained in the rule.

While this list is not a complete list of all required ELD functions, at a minimum have the vendor demonstrate or show you all the features and functions in the list below.

 

ELD Feature or Function

  • Provides separate accounts for drivers and administrative (non-driver) ELD users
    Has “integral synchronization” with the engine control module to automatically record engine power status, vehicle motion status, and other data
  • Automatically records all driving time and at intervals of 60 minutes. Records date, time, location, engine hours, vehicle miles, and driver identification
  • Records location with an accuracy of one-mile radius during on-duty driving periods
  • Reduces location accuracy to a 10-mile radius when vehicle is used for authorized personal use
  • ELD time is synchronized with UTC (coordinated universal time)
  • Retains data for the current 24-hour period and the previous 7 consecutive days
  • Prevents tampering; does not allow anyone to alter or erase information originally collected for driver ELD records
  • Requires driver to review unidentified driver records – and either acknowledge assignment of this driving time, or indicate that the records do not belong to the driver
  • Allows a driver to obtain a copy of his/her ELD records on demand – either through a printout or electronic file
  • Supports one of two options for electronic data transfer:
    • Telematic type: using wireless web services or email
    • Local transfer type: using USB2.0 or Bluetooth
  • Displays all required standardized data to authorized safety officials on demand – through a screen display or printout that includes three elements: a daily header, graph grid showing driving duty status changes, and detailed daily log data. The graph grid, if printed, must be at least 6 inches by 1.5 inches
  • Requires driver certification and annotation (written explanation) for any edits to records that are made by the driver or any other ELD user
  • Requires certification of driver records at the end of each 24-hour period
  • ELD provider furnishes user’s manual, instructions for handling malfunctions and record-keeping during malfunctions, and instructions for transferring ELD hours of service records to safety officials
  • Volume control or mute option for any audio feature

Note: The information provided on this website is to help promote understanding of and compliance with the ELD rule – it is not a substitute for the specific requirements documented in the rule.

Milestone Trailer Leasing

What We Do: Trailer Leasing Services with a Personal Touch

Milestone provides personalized service in trailer leasing and rentals to our customers – every day, all year long. We are committed to supporting our clients in the form of open-architected arrangements, flexible options and added-value services.

We have a complete range of equipment to fit any application including factory direct new 2017s, mid-range model years for economical over-the-road use, and well-maintained older units for cartage and storage use. In addition, we have a large quantity of 53’ air ride trailers that are 2012s-2013s available for rental and lease at competitive rates.

Our Trailer Leasing services include:

RENTAL

For short-term needs, seasonal/peak demands, rental may best suit your needs. With no minimum term, this selection will allow you to utilize the equipment in new lanes or pools as you determine the long-term need. In addition, our rentals are billed on 12 calendar months, not 4-week cycles, which results in 13 bills over the course of a year from some leasing companies. We provide competitive priced equipment for storage, cartage and over-the-road needs.

LEASING

Entering into a lease is the most cost-effective way to supply steady business pools and lanes. This allows for competitive monthly rate, not subject to rate increases during the lease term, and ensures you have the right asset when you need it. As a lease customer, you also gain priority status if and when you need to rent trailers on a temporary basis.

BUYING/SELLING

Looking to buy trailers? Give us a call for current inventory. Looking to sell trailers? Give us a call with your current inventory. As an example of our capabilities, we may be able to arrange a purchase of your fleet, then lease it back to you until you either purchase or lease replacement trailers, or arrive at the end of their utility in your operation. We have both the resources and the creativity to consider solving any problem you may have with respect to trailers.

TRACKING SERVICES

Milestone partners with a variety of satellite tracking (GPS) services to provide the platform that best suits your needs, meaning you do not have to accept whatever system we happen to be offering. Tracking is available on both rental and lease equipment. We take care to ensure the customers can access the internet portal to provide accessibility to tracking. There is no additional fee for tracking, it is included in your monthly rental or lease rate.

For more information, contact your local Milestone location for availability and pricing.